Terms & Conditions

Acceptance of freight rate and commencement of services shall be deemed to constitute binding acceptance and understanding of Q-Line Logistics Terms and Conditions herein:

VALIDITY

• These terms and conditions shall be valid upon receipt by the Customer, unless there is a previous Agreement in place in which, the terms of that  Agreement shall govern to the extent of any such inconsistency.
• Pricing is valid for 30 days from the date sent, after which new pricing may be issued.
• Q-Line Logistics shall be entitled at any time prior to shipping to adjust pricing as a direct result of variations in currency exchange rates, fuel costs/surcharge, and any other relevant expense outside of Q-Line Logistics control.
• Pricing is based on the dimensions provided at the time of quote and organized in the matter and form shown. Any changes to the dimensions and/or load order at the time of transport will void the rate quote.
• Pricing is based on the availability of equipment and is subject to road conditions, construction, and weather.

PRICING ASSUMPTIONS & INCLUSIVITY

• Unless stated otherwise, pricing is quoted in CDN funds.
• If applicable, carbon and sales tax will be added as an additional charge to pricing.
• Pricing includes 2 hours for pickup and 2 hours for delivery unless stated otherwise. Additional time may be charged if these times are exceeded. Truck detention charges due to customs clearance issues will be charged at the same hourly rate.
• Where applicable, rates include civilian pilot cars and permits unless additional pilot cars are required in lieu of Police Escorts unless stated otherwise.
• Where applicable, extra requirements by Province, State, County / RM, or City including third-party charges such as Police, additional Civilian Pilot Cars in lieu of Police Escorts, Hydro, Bucket Trucks, Route Surveys, Traffic Signal Turning, and Railway Crossings will be charged out at cost plus 15%.
• Pricing for Over Dimensional shipments is based on an ASSUMED route. Prices may change at the time of shipment due to actual Over Dimensional Routing.
• Pricing is quoted for maintained paved roads only. Shipments that require truck travel on gravel, off-roads, private roads, or roads requiring chains may be subject to additional charges and/or hourly charges.
• Pricing quoted does not allow for direct discharge from vessel to truck at seaports. If applicable, extra charges may apply.
• Pricing does not include the following items: tarping, T&E bonds, or a Project Manager unless stated otherwise. If required, extra charges will be charged in addition.
• Unless stated otherwise - Estimates of third-party costs (if provided) are for budgetary use only and subject to change at the time of shipping.

• Q-Line Logistics will arrange for the transportation of goods within North America with a third-party motor carrier(s) that are duly authorized to transport the goods pursuant to all applicable regulatory services. At no time is Q-Line Logistics acting as a common carrier or contract carrier and at no time will they take possession of the goods.
• Customer authorizes Q-Line Logistics to contract with Carrier(s) on the Customer’s behalf for the transportation of the Goods. Q-Line Logistics shall contractually require each Carrier to have adequate personnel and equipment needed to perform the transportation services required by Customer, and that each Carrier will maintain any licenses and permits required by applicable governmental authorities. Customer acknowledges that the Carriers are independent contractors with exclusive control over their respective employees, and not agents, employees, or authorized representatives of Q-Line Logistics.

INSURANCE/LIABILITY

• If hazardous material is tendered to Q-Line Logistics, then they must be made aware with advance notice and the shipment(s) must be properly labelled and identified.
• Q-Line Logistics shall not be liable for any delays or failures in performance by its contracted Carrier(s) resulting from acts beyond its reasonable control including, without limitation, acts of God, terrorist acts, breakdowns or malfunctions, labor difficulties, war, or civil unrest.
• Q-Line Logistics and its contracted Carrier(s) shall not be held responsible for products shipped that have been damaged or are prone to damage by reason of insufficient packaging or protection, or inherent vice in the goods.
• Q-Line Logistics and its contracted Carrier(s) are not responsible for cranes and/or equipment to load and unload freight – unless specified in the pricing.
• Q-Line Logistics will contractually require that all performing Carriers have customary and or statutorily required insurance coverage.
• Q-Line Logistics shall not be liable for consequential or indirect damages, incidental damages, or punitive damages related in any way to a Cargo Claim or the Services provided by Q-Line Logistics and its Carrier(s).
• Liability for loss or damage to goods remains with the performing Carrier, Q-Line Logistics’ liability is that of a load broker. Q-Line Logistics may provide Customer with assistance in handling cargo claims against Carriers.

PAYMENT TERMS

• Commencement of shipment is subject to prior credit approval.
• Q-Line Logistics’ standard payment terms are NET 30 days from the date of the invoice. In the event of a late payment, a finance charge of 2% per month may occur.